Summary of report content
Healthwatch Lancashire acted as the lead on this project with both Healthwatch Blackburn with Darwen and Healthwatch Blackpool supporting the project. The report looks at experiences of service users and family, friends, and carers of The Harbour, a 154 bedded mental health hospital providing care and treatment for adults who cannot be safely treated at home. The Harbour is located in Blackpool, publication was April, 2016. A total of 22 service users were spoken to for this report, they were asked a series of 26 questions on specific aspects of their experience along with additional comments, compliments and concerns. A total of 14 parents, fiends, and carers were spoken to for the report, they were asked 4 questions relating to their relatives or friend’s experience, along with additional comments, compliments and concerns. There were no specific overall conclusions to the project, however the provider Lancashire Care Foundation Trust has responded and addressed several of the questionaire scores and comments it found concerning.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.