Grenfell Recovery Scrutiny-Committee Report, Central West London

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General details

Report title 
Grenfell Recovery Scrutiny-Committee Report, Central West London
Local Healthwatch 
Healthwatch Central West London
Date of publication 
Tuesday, 10 October, 2017
Date evidence capture began 
Friday, 28 July, 2017
Date evidence capture finished 
Friday, 8 September, 2017
Type of report 
Report
Key themes 
Access
Building and facilities
Communication between staff and patients
Complaints procedure
Health and safety
Health promotion
Health protection
Holistic support
Information providing
Integration of services
Interpreters
Lifestyle and wellbeing
Other
Public involvement
Quality of regulation
Quality of treatment
Service delivery organisation and staffing
Staff attitudes
Support
Other information of note about this report 
Safeguarding
Guidance
Healthwatch reference number 
Rep-6611

Methodology and approach

Was the work undertaken at the request of another organisation? 
Yes
What type of organisation requested the work 
Local Council
Primary research method used 
Observation
User stories
How was the information collected? 
Not known

Details of health and care services included in the report

Secondary care services 
Care of the elderly
Child and adolescent mental health services (CAMHS)
Counselling/improving access to psychological therapies (IAPT)
Mental health services 
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Mental health crisis service
Older peoples mental health community service
Psychiatry / mental health (other services)
Victim support
Social care services 
Adult social care
After care
Assisted living
Extra care housing services
Community services 
Other

Details about conditions and diseases

Types of disabilities 
Mobility
Types of long term conditions 
Mental health condition
Other

Details of people who shared their views

Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Not known
Does the information include other people's views? 
Yes
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.