GP surgeries patient feedback for Primary Care Joint Commissioning CommitteeDownload (PDF 1.04MB)
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GP surgeries patient feedback for Primary Care Joint Commissioning Committee
Date of publication
Friday, 16 June, 2017
Date evidence capture began
Saturday, 1 April, 2017
Date evidence capture finished
Thursday, 25 May, 2017
Type of report
Communication between staff and patients
Consent to care and treatment
Digitalisation of services
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Number of people who shared their views
All people 18 and over
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Network related impact
Tangible impact (not cost related)