Summary of report content
Healthwatch Sutton conducted a mystery shopping exercise with 22 GP surgeries to look into the registering to GPs without a fixed address.
The report found that the majority of GPs report that they are able to register someone without a fixed address. Three GPs refused to register someone without a fixed address.
A number of recommendations were made to the CCGs and GP surgeries. These include that remind GPs of the right to access GPs for homeless people; to invesitgate discussions about access issues; and to improve information available to homeless patients.
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Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.