Summary of report contentThis report is a summary of all feedback shared with Healthwatch Suffolk about GP practices in Suffolk. It includes all data recorded to the Healthwatch Suffolk Feedback Centre (www.healthwatchsuffolk.co.uk/ services) and the NHS Choices website within the period February 2017 to February 2018. Feedback has been obtained from the following sources: Healthwatch Suffolk Community Development Team (67%), Healthwatch Suffolk Feedback Centre (8%), NHS Choices (23%) and Other(2%). The report also incorporates information extracted from the national GP patient Survey website commissioned by NHS England and managed by Ipsos MORI (an independent research agency). The survey asks people a range of questions about their practice, such as how easy or difficult it is to make an appointment, satisfaction with opening hours, amongst other things.
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GP practices in Suffolk - what people told us
Date of publication
Sunday, 1 April, 2018
Date evidence capture began
Wednesday, 1 February, 2017
Date evidence capture finished
Thursday, 1 February, 2018
Type of report
Building and facilities
Quality of care
Quality of staffing
Quality of treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?