Summary of report contentHealthwatch Bristol gathered feedback from the public about health and social care services in Bristol, which has informed feedback feed forward quarter 1 report (April-June 2017) . Section 1 of this report will consider the feedback gathered by Healthwatch Bristol between April to June, identify themes and where relevant, recommendations, from these 240 comments and outline what Healthwatch Bristol will do with this information. Section 2 will describe what Healthwatch Bristol did with the information gathered in previous quarters, and the outcomes of this. Along with any responses already received. Section 3 will discuss how the information gathered will shape Healthwatch Bristol’s work plan, and give an overview of planned activities.
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Feedback feed forward quarter 1 (April-June 2017)
Date of publication
Friday, 8 September, 2017
Date evidence capture began
Saturday, 1 April, 2017
Date evidence capture finished
Friday, 30 June, 2017
Type of report
Quality of treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Acute services with overnight beds
Acute services without overnight beds / listed acute services with or without overnight beds
Mental health services
Psychiatry / mental health (other services)
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible impact (not cost related)