Summary of report content
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Experiences of mental health services in Newcastle and Gateshead
Healthwatch Newcastle Upon Tyne
Date of publication
Monday, 1 April, 2019
Type of report
Communication between staff and patients
Continuity of care
Quality of care
Service delivery organisation and staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Mental health services
Community mental health team (CMHT)
Psychiatry / mental health (other services)
Community based services for people who misuse substances
Community based services for people with mental health needs
Number of people who shared their views
Specific ethnicity if known
Other population characteristics
People who misuse drugs
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?