The experience of health, care and community services Q1 2022/23

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Summary of report content

Healthwatch Harrow reports on the feedback it received during the period 1 April to 30 June 2022.  During that period it received feedback from 383 people.  Key services covered include:

  • GP services
  • Dentists
  • Northwick Park Hospital

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General details

Report title 
The experience of health, care and community services Q1 2022/23
Local Healthwatch 
Healthwatch Harrow
Date of publication 
Thursday, 28 July, 2022
Date evidence capture began 
Friday, 1 April, 2022
Date evidence capture finished 
Thursday, 30 June, 2022
Key themes 
Quality of care

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
User stories
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
GP practice
Secondary care services 
Inpatient care

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.