Summary of report contentHealthwatch Lincolnshire is the independent health and social care champion. Local Healthwatch is in place to gather the views and experiences of people accessing services, to use this information to influence decisions and to provide information and advice to the local community about health and social care services. These Enter and View visits are ‘announced’ visits where they notify the provider of their intention to visit. Healthwatch Lincolnshire visited Woodside Care Home on 27/09/2017. The summary of findings highlight: Overwhelmingly the residents seemed happy and settled in their environment with high praise for the staff and their caring and supportive attitude; Healthwatch Lincolnshire noted that residents said they wanted to have more opportunity to go out, but recognised that they needed support and conscious of how this would impact on the staff; Healthwatch Lincolnshire observed interactions taking place between staff and residents and found a relaxed atmosphere however noted some resident’s comments about areas of noise which impact on them, such as both televisions being on in the communal areas and noise from other residents; Healthwatch Lincolnshire noted the investment that was taking place in terms of refurbishment and installation of CCTV cameras for added security; The greatest impact appeared to be the drive to improve occupancy rates for the home and create supportive relationships both internally with staff but also with external agencies. The report includes 0 recommendations and does not include a response from the provider.
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Enter and view: Woodside Care Home
Date of publication
Wednesday, 27 September, 2017
Type of report
Enter and view
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?