Summary of report contentHealthwatch Cheshire West conducted an Enter and View visit to Woodland Road Care Home, a 4 bedded Care Home run by MacIntyre Care, on 25 February 2014. Woodland Road Care Home provides care and support to a maximum of four people who have severe learning disabilities and are unable to live independently. The Home is situated in a dormer bungalow in a residential area close to shops and transport links. There is parking space at the back and in front of the bungalow, also providing space for the Home's large minibus. The garden is well fenced and the residents are able to get into the garden by a ramp from the conservatory. The Authorised Representatives were unable to directly communicate with residents on this visit so conversations were held with relatives and staff. All staff take a role in activities and take a turn in driving the mini-bus. The parent of one resident told the visiting team that two of the residents were taken to a theatre in Liverpool to see a musical show the previous week. The Home organises outings to hydrotherapy and swimming, reflexology, and residents attend Rebound sessions as well as using their own in-house sensory room. The Authorised Representatives were told how one resident is taken to the cemetery once a month to put flowers on his mother's grave and another is encouraged to take photos on his iPad so that he can show his family what he has been doing. The only recommendation made was that the families of residents should be more involved in developing care plans. There was no provider response included within the report.
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Enter and view: Woodland Road Care Home
Healthwatch Cheshire West and Chester
Date of publication
Monday, 10 March, 2014
Date evidence capture began
Tuesday, 25 February, 2014
Date evidence capture finished
Tuesday, 25 February, 2014
Type of report
Enter and view
Building and facilities
Car parking access
Cleanliness hygiene and infection control
Communication between staff and patients
Consent to care and treatment
Continuity of care
Food and nutrition
Lifestyle and wellbeing
Quality of care
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of disabilities
Learning or understanding or concentrating
Types of long term conditions
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?