Summary of report contentHealthwatch Enfield conducted an announced Enter and View visit to Woodbury Manor Care Home, in February 1028, as part of a planned programme of work. Woodbury Manor is a 56 room home; 35 residential and 21 Dementia beds with 1 room for respite care on the residential wing. The purpose of the visit was to explore whether residents receive personalised care that meets their individual needs and whether the care setting “feels like home” Healthwatch Enfield's Authorised representatives found that Woodbury Manor is a well led Care Home, with the majority of staff friendly, helpful and kind. Residents and relatives felt that this was one of the better Care Homes they had visited and overall seemed happy and contented. The visiting team observed good quality care being given and residents had choice and flexibility, particularly around eating and drinking, and timings of meals, bed and waking times. Whilst there are two full time Activity Co-ordinators who attend during the week days, some residents felt that more outings could be put on for those more able, and more activities for those less mobile in their bedrooms. In addition, Healthwatch Enfield recommended that the Home offer activities during the evenings and weekends. They also suggest that signage should be larger and clearer, especially for toilets/bathrooms, and staff should update their dementia awareness training if lapsed. The report states that the provider was happy with the report, however there is no response to the recommendations from the provider.
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Enter and view: Woodbury Manor Care Home
Date of publication
Monday, 18 June, 2018
Date evidence capture began
Tuesday, 20 February, 2018
Date evidence capture finished
Tuesday, 20 February, 2018
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Consent to care and treatment
Continuity of care
Food and nutrition
Health and safety
Lifestyle and wellbeing
Quality of care
Quality of staffing
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of disabilities
Types of long term conditions
Alzheimer’s disease or dementia
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
All people over the age of 65
Mixed / multiple ethnic groups
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?