Summary of report content
Healthwatch Kingston upon Hull is the independent health and social care champion. Local Healthwatch is in place to gather the views and experiences of people accessing services, to use this information to influence decisions and to provide information and advice to the local community about health and social care services. These Enter and View visits are ‘announced’ visits where they notify the provider of their intention to visit. Healthwatch Kingston upon Hull visited West Park Nursing and Residential Home on 16/06/2017 at 1.30pm. The report highlights West Park Nursing and Residential Home has many areas of good practice. These include: Signage in the home is clear and appropriately placed; the daily menu is very well advertised; interactions between members of staff and residents were friendly and professional; the communal living/dining area on the ground floor was clean and tidy. The report includes 0 recommendations and does not include a response from the provider.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.