Enter and view: VIVO Social Drop-in Group

Download (PDF 399KB)

Summary of report content

Healthwatch Cheshire West conducted an Enter and View visit to a drop-in session run out of St Wilfrid's Church, run by VIVO, for people with additional needs. This is an informal drop-in, self funded from participants, which appears mainly to cater for those with special needs - many of whom are service users at other VIVO-operated facilities. St Wilfred's Church Hall is used by the group – this is a reasonably well equipped Parish Centre that provides enough space for activity but also a social setting for the group. Healthwatch Cheshire West Authorised Representatives were told that the basic costs in running the drop-in were £40 per week to cover the cost of the hall. This cost was raised by the sale of drinks and snacks and small charges for additional activity e.g. raffle. Representatives feel that the drop-in group would benefit from additional external funding to remove the need for the group to rely on food, drinks and snacks sale. A grant of around £50 a week would allow the groups own income stream to pay for additional activity. The participants of the group are people who can achieve a great deal with very little in resources, but they deserve better financial support in order to fulfil their potential. Provision of a portable hoist would greatly improve facilities for those with mobility difficulties. Staff said that the majority of Service Users attended with either a paid member of VIVO staff or individual Personal Assistant. The majority of attendees travelled to the centre from Northwich, Winsford and Frodsham. Although the group was open to all, staff commented that most participants had been signposted to the centre by social care staff or a personal assistant. No recommendations were made and no provider response is included in the report

Would you like to look at:

General details

Report title 
Enter and view: VIVO Social Drop-in Group
Local Healthwatch 
Healthwatch Cheshire West and Chester
Date of publication 
Thursday, 23 January, 2014
Date evidence capture began 
Thursday, 23 January, 2014
Date evidence capture finished 
Thursday, 23 January, 2014
Type of report 
Annual report
Key themes 
Building and facilities
Communication between staff and patients
Cost of services
Holistic support
Lifestyle and wellbeing
Service delivery organisation and staffing
Other information of note about this report 
Meaningful Activities
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Community services 
Community based services for people with a learning disability

Details about conditions and diseases

Types of disabilities 
Learning or understanding or concentrating
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Not known
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Care / support workers
Service manager
Does the information include other people's views? 
Not known
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.