Summary of report content
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Enter and View: Vivienne Cohen House
Date of publication
Tuesday, 10 March, 2020
Date evidence capture began
Thursday, 19 December, 2019
Date evidence capture finished
Monday, 13 January, 2020
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Health and safety
Quality of care
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
If this work has been done in partnership, who is the partner?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Psychiatry/mental health (hospital services)
Number of people who shared their views
All people 18 and over
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible impact (not cost related)