Summary of report content
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Enter and view: Victoria House Care Home
Date of publication
Monday, 18 September, 2017
Date evidence capture began
Monday, 26 June, 2017
Date evidence capture finished
Wednesday, 19 July, 2017
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Consent to care and treatment
Food and nutrition
Health and safety
Lifestyle and wellbeing
Quality of staffing
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Care of the elderly
Mental health services
Older peoples mental health community service
Types of disabilities
Types of long term conditions
Alzheimer’s disease or dementia
Another long-term condition
Number of people who shared their views
All people over the age of 65
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?