Summary of report content
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Enter and view: Urgent Care Centres
Date of publication
Friday, 27 January, 2017
Date evidence capture began
Friday, 28 October, 2016
Date evidence capture finished
Friday, 4 November, 2016
Type of report
Enter and view
Building and facilities
Communication between staff and patients
Consent to care and treatment
Continuity of care
Health and safety
Quality of staffing
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Urgent and emergency care services
Urgent care services
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?