Enter and view: Update on Green Trees Care Home (original in August 2014)

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Summary of report content

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General details

Report title 
Enter and view: Update on Green Trees Care Home (original in August 2014)
Local Healthwatch 
Healthwatch Enfield
Date of publication 
Monday, 1 May, 2017
Date evidence capture began 
Friday, 3 March, 2017
Type of report 
Enter and view
Key themes 
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Continuity of care
Decor
Holistic support
Lifestyle and wellbeing
Patient records
Staff attitudes
Information providing
Staff training
Digitalisation of services
Integration of services
Other information of note about this report 
Careplan
Healthwatch reference number 
HW-14

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Structured interview
How was the information collected? 
Email
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Social care services 
Nursing care home

Details about conditions and diseases

Types of disabilities 
Dexterity
Learning or understanding or concentrating
Mental health
Mobility
Multiple

Details of people who shared their views

Number of people who shared their views 
1
Age group 
65-85 years
Gender 
All
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Yes
What type of impact was determined? 
Network related impact
Tangible Impact (cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.