Enter and view: Swinton Hall Nursing Home, Salford

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Summary of report content

In August 2017 Healthwatch Salford carried out an Enter and View visit to Swinton Hall nursing home. Healthwatch Salford made Enter and View of local care homes a local priority so as to contribute to strategic improvement plans. The purpose of the visit was to achieve some of the following • To engage with residents of care homes and understand how dignity is being respected in a care home environment. • Identify examples of good working practice. • Observe residents and relatives engaging with the staff and their surroundings and to experience the care home. The report makes reference to 7 recommendations in the following areas: • Staffing levels. • Hygiene and odours. • Meal choices and menus. • Ensuring the rights and choices of residents are maintained. • Meaningful activities. • Wi-Fi access for residents. • More information should be provided and arrangements made for residents to access a GP and other specialists. The provider response was included within the report which provides clarification on some issues raised by the visiting team and information where changes have been made.

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General details

Report title 
Enter and view: Swinton Hall Nursing Home, Salford
Local Healthwatch 
Healthwatch Salford
Date of publication 
Tuesday, 8 August, 2017
Date evidence capture began 
Tuesday, 8 August, 2017
Date evidence capture finished 
Tuesday, 8 August, 2017
Type of report 
Enter and view
Key themes 
Quality of care
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
Structured interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 
Care of the elderly
Social care services 
Residential care home

Details about conditions and diseases

Types of long term conditions 
Not known

Details of people who shared their views

Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Types of health and care professionals engaged 
Care / support workers
Service manager
Does the information include other people's views? 
Not known
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.