Summary of report content
This is an enter and view report conducted by Healthwatch Bucks 12 January, 2018. During the visit Healthwatch representatives spoke to 21 people, which included a mix of staff, residents and relatives. The visit was unannounced though a window of two weeks was given for the visit. Overall the home was found to be operating to a good standard. Residents seemed to be happy with the care they were receiving. Recommendations were made as part of this report. A response from the home manager has been attached. Summary of recommendations: - Ensure all staff wear name badges if this is the home’s standard practice. - Give residents the option to remain in their rooms, on the secondfloor, if they would like to. - Develop pictorial menusand pictorial activity calendarsto assist those living with dementia. - Ensure there are pictorial signs on communal doors throughout thehome e.g.the toilet. - Maintain a consistent temperature in the home that is neither too hot nor too cold. - Make more use of the large second floor balcony. - Remind those with sight loss are to use magnifying glasses and other aids and supports them with large print and audio books. - Look to bring in Pets as Therapy or other regular animal therapy visitors. - Buy adult kits e.g. buy a low count aida kit for an adult rather than use a children’s kit. - Continue to encourage residents living with dementia to interact with each other and the activities available. - Consider show someone with dementia, in their bedroom, can easily call for attention. - Ensure cold drinks are regularly within arm’s reach of residents on the second floor.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.