Summary of report contentThis is an enter and view report conducted by Healthwatch Bucks 12 January, 2018. During the visit Healthwatch representatives spoke to 21 people, which included a mix of staff, residents and relatives. The visit was unannounced though a window of two weeks was given for the visit. Overall the home was found to be operating to a good standard. Residents seemed to be happy with the care they were receiving. Recommendations were made as part of this report. A response from the home manager has been attached. Summary of recommendations: - Ensure all staff wear name badges if this is the home’s standard practice. - Give residents the option to remain in their rooms, on the secondfloor, if they would like to. - Develop pictorial menusand pictorial activity calendarsto assist those living with dementia. - Ensure there are pictorial signs on communal doors throughout thehome e.g.the toilet. - Maintain a consistent temperature in the home that is neither too hot nor too cold. - Make more use of the large second floor balcony. - Remind those with sight loss are to use magnifying glasses and other aids and supports them with large print and audio books. - Look to bring in Pets as Therapy or other regular animal therapy visitors. - Buy adult kits e.g. buy a low count aida kit for an adult rather than use a children’s kit. - Continue to encourage residents living with dementia to interact with each other and the activities available. - Consider show someone with dementia, in their bedroom, can easily call for attention. - Ensure cold drinks are regularly within arm’s reach of residents on the second floor.
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Enter and view: Sunrise
Date of publication
Tuesday, 20 February, 2018
Date evidence capture began
Thursday, 12 January, 2017
Date evidence capture finished
Thursday, 12 January, 2017
Type of report
Enter and view
Building and facilities
Food and nutrition
Quality of care
Quality of catering
Quality of staffing
Quality of treatment
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of long term conditions
Alzheimer’s disease or dementia
Number of people who shared their views
All people 18 and over
Prefer not to say
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?