Enter and View: Stonecross Manor Care Home, Cumbria

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General details

Report title 
Enter and View: Stonecross Manor Care Home, Cumbria
Local Healthwatch 
Healthwatch Cumbria
Date of publication 
Thursday, 20 April, 2017
Date evidence capture began 
Thursday, 20 April, 2017
Date evidence capture finished 
Thursday, 20 April, 2017
Type of report 
Enter and view
Key themes 
Access
Building and facilities
Cleanliness hygiene and infection control
Decor
Food and nutrition
Holistic support
Information providing
Quality of care
Quality of catering
Quality of staffing
Other information of note about this report 
Meaningful Activities
Activity Coordinator
Activities
Healthwatch reference number 
Rep-1594

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Observation
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Primary care services 
GP practice
Optometry services
Out of hours
Secondary care services 
Ophthalmology
Social care services 
Nursing care home
Community services 
Community healthcare and nursing services
Other services 
Patient transport

Details about conditions and diseases

Types of disabilities 
Not known

Details of people who shared their views

Number of people who shared their views 
4
Age group 
All people 18 and over
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Care / support workers
Service manager
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.