Summary of report contentHealthwatch Worcestershire did an announced Enter and View visit to the St Johns Court Nursing Home 30th September 2015, to see how residents in these settings are being provided with meaningful activities that support their health and well-being. St Johns Court had not applied for the Worcestershire Residential Dementia Service Standard at the time of the visit. The team spoke to several residents and staff in the conservatory area of the home as an activity was already taking place with 9 residents while many of the other residents were in their rooms due to frailty. The residents spoke well of the staff and felt they could have a joke with them, and they were helpful and friendly. There were comments though that reflected residents’ suggestion that the home was short staffed at times. The Healthwatch team observed that staff sometimes did not seem to be able to contact each other (maybe due to the size of the building). It was interesting to note that St John were developing rooms to act as a “pub” and a “pamper” area. The Healthwatch team recommended that the home reassure themselves that sufficient staff are available to respond to residents who require assistance. Opportunities to go on trips and outings could be further promoted to residents. Funding could be identified to introduce technology that can be used to further individualise activities. A few more recommendations are present in the report. The home’s response is detailed in the report.
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Enter and view: St Johns Court Nursing Home, Bromsgrove
Date of publication
Friday, 8 January, 2016
Date evidence capture began
Wednesday, 30 September, 2015
Date evidence capture finished
Wednesday, 30 September, 2015
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Continuity of care
Food and nutrition
Lifestyle and wellbeing
Quality of care
Quality of staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of long term conditions
Alzheimer’s disease or dementia
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible Impact (cost related)