Summary of report content
Healthwatch Kingston upon Hull conducted an announced Enter and View visit, as part of a planned set of visits looking at the GP practices, ranging from purpose-built health centres housing multiple practices, to converted houses which are used as surgeries by single practices. Healthwatch Kingston upon Hull visited Springhead Medical Centre on 12/02/2015. Springhead Medical Centre is a large practice based in the west of the city. It was established as a practice in 1948 and operates from much extended premises on a main road. The summary of findings highlighted observations from the enter and view team in the following areas; reception, lifts/stairwell, facilities and general observations. The recommendation informed that an external storage area to be provided for prams and mobility aids. Clear signage for treatment rooms be displayed. Re-siting of the bookcase in the reception area. To look into the option of themed notice boards making it easier for patients to find information. To review the use of upstairs rooms for paediatric appointments.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.