Enter and view: Simonsfield Residential Care Home

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Summary of report content

Healthwatch Halton gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Halton to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections. Healthwatch Halton visited Simonsfield Care Home on 14/04/2014. The findings inform Simonsfield Care Home is a clean and comfortable home with a warm and welcoming atmosphere. The home has adequate parking, including disabled car parking spaces and wheelchair access. The Manager appears to be very approachable and pro-active in encouraging the community and family relatives of residents to engage with the residents and home. The home provides a high standard of personalised care and is decorated to a good standard. Residents and family visitors, who spoke with the enter and view team on the day of the visit, expressed positive comments about the care that they or relatives received from the care staff and manager. The report contains 2 recommendations which include promote the engagement of residents family and staff with Healthwatch Halton. Examine opportunities for outside trips with hired buses. Provide residents with a personal choice of activities.

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General details

Report title 
Enter and view: Simonsfield Residential Care Home
Local Healthwatch 
Healthwatch Halton
Date of publication 
Monday, 14 April, 2014
Date evidence capture began 
Monday, 14 April, 2014
Date evidence capture finished 
Monday, 14 April, 2014
Type of report 
Enter and view
Key themes 
Health promotion
Holistic support
Information providing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
Structured interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Social care services 
Nursing care home
Residential care home

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.