Enter and view: Simonsfield Care Home

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Summary of report content

Healthwatch Halton carried out an Enter and View visit to Simonsfield Care Home in February 2020. At the time of the visit, Simonsfield Care Home was registered for up to 63 residents.

The Enter and View representatives found Simonsfield Care Home to be a warm, welcoming and caring environment. The home was well-maintained, clean and odour-free with modern decor throughout. Residents seemed well cared for and the rapport between residents and staff was very caring, professional and dignified. When asked about their experience of living at the home, one resident said: "It is truly lovely here", whilst another said: "I can have what I want to eat really, the food is very nice and there is always plenty to eat". Residents were also very complimentary about the staff. One resident said: "The staff are lovely. I couldn’t ask for better care, nothing is too much trouble for them".

Initiatives such as night staff wearing pyjama-style uniforms were praised. All signage throughout the home was dementia friendly. The residents and family members engaged with spoke very highly of the care provided and the staff providing the care.

Healthwatch Halton did not make any recommendations to Simonsfield Care Home.

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General details

Report title 
Enter and view: Simonsfield Care Home
Local Healthwatch 
Healthwatch Halton
Date of publication 
Friday, 22 May, 2020
Date evidence capture began 
Thursday, 27 February, 2020
Date evidence capture finished 
Thursday, 27 February, 2020
Type of report 
Enter and view
Key themes 
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Food and nutrition
Health and safety
Lifestyle and wellbeing
Quality of care
Service delivery organisation and staffing
Staff attitudes
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Social care services 
Residential care home

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
Specific ethnicity if known 
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Care / support workers
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.