Summary of report contentHealthwatch Trafford conducted an announced Enter and View visit at Shawe Lodge Nursing Home in October 2017 as part of an ongoing planned series of visits to care homes to discover what residents and their families think about the health and social services. Four Enter and View representatives made observations and engaged with staff and residents during the visit. Additionally, questionnaires were sent to the Home Manager and to residents’ family and carers, asking for their anonymous views. Nine completed questionnaires were returned to Healthwatch Trafford. Representatives spoke with the manager and made observations around the Home, exploring: premises, communal areas, bedroom facilities, cleanliness and hygiene, access and security, décor and ambience, activities, dementia-friendly features, staff and resident interaction, food and meals and resident’s meetings. Nine recommendations were made, including: ways to make the Home more dementia friendly, more focus on individual resident-led activities, focus on improving staff training and retention, working with the Falls Team to implement preventative measures and better communication with local GP. Links to evidence of good practice were highlighted within the report. The report does not contain a response from the provider.
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Enter and view: Shawe Lodge Nursing Home
Date of publication
Monday, 1 October, 2018
Date evidence capture began
Wednesday, 25 October, 2017
Date evidence capture finished
Wednesday, 25 October, 2017
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Continuity of care
Food and nutrition
Health and safety
Lifestyle and wellbeing
Quality of care
Quality of catering
Quality of staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Care of the elderly
Types of long term conditions
Alzheimer’s disease or dementia
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?