Enter and View: Sandycroft Care Home, Blackpool

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Summary of report content

Sandycroft Care Home is a nursing care home in Blackpool which has the capacity for up to 26 residents. The home caters for people with dementia and their families and to assist them, the home has created a visible dementia memory tree and a wish tree. The visit was arranged as part of Healthwatch Blackpool’s enter and view schedule and was conducted on 24th August 2016 when 11 residents were asked to share their views. Observation by the enter and view representatives reported that: Overall, the residents in the nursing care home were very happy with the care they received from Sandycroft, however, there were mixed comments on a number of issues. These ranged from an accessibility issue about the front door access and the food, drink and activities available. Once the observation had been carried out, Healthwatch Blackpool suggested some recommendations which Sandycroft listened to and acted on to make the relevant changes.

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General details

Report title 
Enter and View: Sandycroft Care Home, Blackpool
Local Healthwatch 
Healthwatch Blackpool
Date of publication 
Wednesday, 24 August, 2016
Date evidence capture began 
Wednesday, 24 August, 2016
Date evidence capture finished 
Wednesday, 24 August, 2016
Type of report 
Enter and view
Key themes 
Building and facilities
Communication between staff and patients
Food and nutrition
Health and safety
Quality of care
Quality of catering
Quality of staffing
Staff attitudes
Staff levels
Other information of note about this report 
Meaningful Activities
Activity Coordinator
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 
Care of the elderly
Social care services 
Nursing care home

Details about conditions and diseases

Types of disabilities 
Long term condition
Types of long term conditions 
Alzheimer’s disease or dementia

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact
Tangible Impact (cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.