Summary of report contentHealthwatch Warrington carried out an announced Enter and View visit at Ryfields Village on Tuesday 6th March 2018. As part of Healthwatch Warrington’s Enter and View programme, visits are made to local residential homes in accordance with information received from the local public, service users, carers and monitoring authorities. Ryfields Village is purpose-built housing scheme (for 55 years or over) managed by Your Housing Group situated in a residential area in Orford, with 243 properties in total. Onsite care packages are available to residents and this support is contractually provided by Warrington Community Living (WCL). The overall findings and conclusion documented within the report includes; there appears to be a cultural of mutual respect and friendliness between care staff and residents at Ryfields Village. The report highlights it was clear that WCL has made considerable progress since it has gained the contract to delivery care at Ryfields Village. It was also apparent that there was strong communication, cooperation and collaborative working between Your Housing Group and Warrington Community Living. However, the visiting team did feel that some improvements could be made. This is reflected in the recommendations made which include encourage residents’ committee engagement, review and respond to requests for equipment / adaptations and continue to reduce dependency on agency staff.
Would you like to look at:
Enter and view: Ryfields Village
Date of publication
Friday, 7 September, 2018
Date evidence capture began
Tuesday, 6 March, 2018
Date evidence capture finished
Tuesday, 6 March, 2018
Type of report
Enter and view
Building and facilities
Car parking access
Communication between staff and patients
Quality of staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Number of people who shared their views
All people over the age of 65
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?