Summary of report contentHealthwatch East Sussex and Healthwatch Brighton and Hove worked jointly to conduct Enter and View visits to four wards at the Royal Sussex County Hospital on the 19th January 2015. Healthwatch Brighton and Hove and Healthwatch East Sussex agreed to undertake a joint visit to the Royal Sussex County Hospital in response to information that had been shared with both Healthwatch organisations since June 2014. The summary of findings reported that: 36% of patients on the day of the visits were fit to leave hospital but were unable to largely due to social care packages not being in place; staff reported understaffing that sometimes compromised their ability to give comprehensive care; and that the wards were not routinely giving patients all the discharge information they needed. The report made 7 recommendations which included the following themes: Delayed Transfers of Care; dementia care; staffing levels; mealtime support; discharge information; and staff training. The Trust responded in detail to all recommendations which included ways of Healthwatch being further involved or having ongoing oversight of improvements.
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Enter and view: Royal Sussex County Hospital
Healthwatch East Sussex
Date evidence capture began
Monday, 19 January, 2015
Date evidence capture finished
Thursday, 1 January, 2015
Type of report
Enter and view
Quality of care
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
If this work has been done in partnership, who is the partner?
Healthwatch Brighton and Hove
Primary research method used
How was the information collected?
Visit to provider
Secondary care services
Acute services with overnight beds
Care of the elderly
Number of people who shared their views
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
All care professionals
Does the information include other people's views?
What was the main sentiment of the people who shared their views?