Enter and view: Rose Cottage Nursing Care Home

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Summary of report content

The visit is part of an ongoing planned series of visits to residential homes looking at the care provided. This was an announced Enter and View visit. Leaflets were displayed at the entrance to the home prior to Healthwatch Sheffield visit. Rose Cottage is a 28 room home, with 27 single bedrooms and 1 double bedroom (29 beds in total). . It is currently full, with roughly half private and half local authority / NHS funded residents. Rose Cottage assesses each patient in hospital, other care homes or in their own homes prior to admission into their care. Residents with dementia are not admitted, and they generally have fewer residents with mental health issues than in other homes we have visited, leading to livelier interaction. The home is privately owned, but about to change ownership, and there is optimism amongst staff that this will lead to further investment. Residents, relatives and staff expressed great satisfaction with the care provided. Of particular note were: A 'homely' feel to the house, partly due to the nature of the building, but largely to the warmth, good humour and respect of staff, and a relaxed atmosphere in general; general good interaction between residents, giving amusement and companionship; minor issues of building maintenance, which hopefully will be addressed under the new ownership; staff retention is good with a range of 3 to 20 years’ duration; there are some issues about communication with professionals outside the home. The report includes 5 recommendations with a response from the provider.

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General details

Report title 
Enter and view: Rose Cottage Nursing Care Home
Local Healthwatch 
Healthwatch Sheffield
Date of publication 
Friday, 24 March, 2017
Date evidence capture began 
Friday, 24 March, 2017
Date evidence capture finished 
Friday, 24 March, 2017
Type of report 
Enter and view
Key themes 
Building and facilities
Communication between staff and patients
Staff levels
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Social care services 
Nursing care home
Residential care home

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Care / support workers
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.