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Summary of report content

The visit is part of an ongoing planned series of visits to residential homes looking at the care provided. This was an announced Enter and View visit. Leaflets were displayed at the entrance to the home prior to Healthwatch Sheffield visit. Rose Cottage is a 28 room home, with 27 single bedrooms and 1 double bedroom (29 beds in total). . It is currently full, with roughly half private and half local authority / NHS funded residents. Rose Cottage assesses each patient in hospital, other care homes or in their own homes prior to admission into their care. Residents with dementia are not admitted, and they generally have fewer residents with mental health issues than in other homes we have visited, leading to livelier interaction. The home is privately owned, but about to change ownership, and there is optimism amongst staff that this will lead to further investment. Residents, relatives and staff expressed great satisfaction with the care provided. Of particular note were: A 'homely' feel to the house, partly due to the nature of the building, but largely to the warmth, good humour and respect of staff, and a relaxed atmosphere in general; general good interaction between residents, giving amusement and companionship; minor issues of building maintenance, which hopefully will be addressed under the new ownership; staff retention is good with a range of 3 to 20 years’ duration; there are some issues about communication with professionals outside the home. The report includes 5 recommendations with a response from the provider.

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