Summary of report contentHealthwatch Sunderland published the ‘Enter & View Extra Care Schemes 2016’ report was published in early November 2016 after visits to five of the existing Extra Cares Schemes across Sunderland. The report made several recommendations aimed at the Commissioners and Extra Care Scheme managers which related to how management communicates with residents and how social activities are supported in the schemes. Following that report, 6 months after it was published Healthwatch Sunderland has carried out a series of revisits to the 5 schemes to assess how management has responded to the recommendations. This was carried out again using surveys designed to explore what impact the recommendations have made. This is the update to that report. This update doesn't make recommendations, but does follow up on the recommendations from the previous report.
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Enter and view: Revisit of extra care schemes
Date of publication
Tuesday, 1 August, 2017
Type of report
Enter and view
Communication between staff and patients
Lifestyle and wellbeing
Service delivery organisation and staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible Impact (cost related)