Enter and view report: Wulfrun Rose Nursing Home, WolverhamptonDownload (PDF 622KB)
Summary of report contentHealthwatch Wolverhampton conducted an Enter and View on Wulfrun Rose Nursing Home, a privately owned nursing home with 39 residents on the 27th of July and the 3rd of August 2017. This visit(s) was arranged to address concerns raised by family members regarding the care of their relative in terms of personal hygiene, weight management and access to health services. The report looks at the physical environment, staff numbers, the experience of the residents and staff, and the catering. Overall the home was found to be very clean, decorated to a high standard with good quality furniture and fittings. Staff appeared to be pleasant, well-informed, and attentive to the residents, displaying a high level of care and attention. Four recommendations were made in the report and it contains a response from the provider that addresses these.
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Enter and view report: Wulfrun Rose Nursing Home, Wolverhampton
Date of publication
Tuesday, 17 October, 2017
Date evidence capture began
Thursday, 24 August, 2017
Date evidence capture finished
Thursday, 24 August, 2017
Type of report
Enter and view
Building and facilities
Car parking access
Cleanliness hygiene and infection control
Communication between staff and patients
Consent to care and treatment
Food and nutrition
Health and safety
Lifestyle and wellbeing
Quality of care
Quality of staffing
Quality of treatment
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of long term conditions
Alzheimer’s disease or dementia
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible Impact (cost related)
Tangible impact (not cost related)