Enter and view report: Sundridge Court nursing home

Download (PDF 774KB)

Summary of report content

This is an enter and view report from Healthwatch Bromley of its visit to Sundridge Court nursing home on 23rd September 2021. It is a care home for people over 50 years old, consistent of a variety of single occupancy rooms.

In addition to face-to-face engagement,staff, residents,friends and family members completed paper surveys. The survey could be completed via telephone, face to face, zoom/video conference, or on paper.

Healthwatch Bromley found that the home is offering a good quality service to residents.

Would you like to look at:

Report 
PDF icon 20220606_Bromley_E&V Report and Response - Sundridge Court Bromley - FINAL.pdf

General details

Report title 
Enter and view report: Sundridge Court nursing home
Local Healthwatch 
Healthwatch Bromley
Date of publication 
Monday, 23 May, 2022
Date evidence capture began 
Friday, 23 September, 2022
Date evidence capture finished 
Friday, 23 September, 2022
Key themes 
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Food and nutrition
Holistic support
Lifestyle and wellbeing
Medication
Quality of care
Quality of staffing
Staff attitudes
Staff levels
Staff training

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Social care services 
Nursing care home

Details of people who shared their views

Age group 
65-85 years
85 +
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.