Summary of report content
Healthwatch Telford & Wrekin undertook an Enter and View visit to the Princess Royal Hospital – Ward 14 Gynaecology and the Early Pregnancy Assessment Unit (EPAS) on 21 January 2020. This was part of a programme to visit all the wards in this hospital. The focus of this visit was to find out if patients, staff and visitors of Ward 14 – Gynaecology and EPAS were happy with their hospital care and support. They spoke to 5 staff and 4 patients.
The report looks at the environment and facilities of the ward and considers whether patients receive good care. They found that patients felt they received good care. The staff have good relationships with their patients and work well together as a team. Staff kept patients informed about their care and their treatment plans. The ward was a clean, tidy and well organised area.
There were 5 recommendations and the report contains a response from the provider.