Summary of report content
This was an announced Enter and View visit. We advised the practice management when the visit would be undertaken and confirmed details. We have commissioned Swindon Advocacy Movement (SAM), working with two volunteer quality checkers they have recruited, to undertake this visit with two supporters. The report has picked up various issues that have a particular focus on how user friendly the facility is for people with learning disabilities/autism. The report contains recommendations and the provider has responded to each individual point.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.