Summary of report content
Healthwatch Swindon conducted an announced Enter and View visit to The Orchards Residential Home on 2nd July 2019.
The Authorised Representatives spoke to staff and residents. Overall, the home had a clean and friendly environment. There were some aspects of the home which weren't Dementia Friendly, such as a lack of contrasting colours throughout the building and small text on the menus. Staff appeared professional and effective, but all very busy.
Healthwatch Swindon provided multiple recommendations, primarily in efforts to encourage Dementia Friendly decor and menus, and more stimulation for the residents in form of outside visits and more indoor activities. They also recommended getting a dentist that could visit the home.
This report contains a service provider response.