Enter and view: Ogura ward Goodmayes Hospital, Havering

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Summary of report content

Healthwatch are statutorily empowered to undertake Enter and Views [ Section 221 of Local Government and Public Involvement Act 2007 ]. This Report is based on a second follow-up visit to an all male short-term Mental Health Hospital Ward in 2017 [ Goodmayes – Healthwatch Havering]. Since the initial visit the occupancy rate has increased and this is reflected in more staff on the Ward [ Nursing, Psychology , OT and Bank staff ] who work in partnership with Community Teams and Psychiatric personnel. Various intervention programmes and activities are implemented with patients on an inclusive and participatory basis. All Patients have a comprehensive Care Plan with a Rehabilitation focus. Policies and procedures are adhered to in terms of Safeguarding and the risk and safety of Patients . Healthwatch Havering made some recommendations but the Enter and View was not based on consultation with either Staff or Patients [ Observation only ] : It includes the use of water on the Ward; clarification about use of exercise areas and procedure; Other garden facilities or resources for Patients and the height of fencing surrounding the Hospital; The interior decor of the Ward which is being upgraded during the Enter and View Visit. The latter has caused some concern re: data protection and confidentially of Patient Files which were not in locked cabinets. This was noted by the Hospital Trust Authorities.

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General details

Report title 
Enter and view: Ogura ward Goodmayes Hospital, Havering
Local Healthwatch 
Healthwatch Havering
Date of publication 
Tuesday, 18 April, 2017
Date evidence capture began 
Tuesday, 18 April, 2017
Date evidence capture finished 
Tuesday, 18 April, 2017
Type of report 
Enter and view
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Secondary care services 
Psychiatry/mental health (hospital services)

Details about conditions and diseases

Types of disabilities 
Mental health

Details of people who shared their views

Age group 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Not known
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Types of health and care professionals engaged 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.