Summary of report contentIt includes the usual background information on Healthwatch, the purpose of the visit and the reasons why the E&V visit was being carried out. The work revolved around 2 wards at the hospital and included interviews with 17 people in total. These conversations appear to revolve round how informed do patients feel and discharge arrangements. A set of prompts had been designed to encourage the patient to talk about what they knew about their treatment. Whilst the report states these prompts are included in the appendices they do not appear but would be helpful. It includes a summary of findings and a list of recommendations which were shared with the hospital trust. It also includes the response from the provider including details of actions which are now going to be implemented.
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Enter and View Milton Keynes Hospital wards 17-18, Milton Keynes
Healthwatch Milton Keynes
Date of publication
Friday, 1 September, 2017
Date evidence capture began
Monday, 4 September, 2017
Date evidence capture finished
Tuesday, 5 September, 2017
Type of report
Enter and view
Communication between staff and patients
Quality of treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Care of the elderly
Conditions or diseases
Types of disabilities
Long term condition
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?