Summary of report content
This report is an action log for matters arising from Healthwatch mealtimes enter and view inspections, on 6th October 2016, at 4 different wards in the Queens Hospital, Romford. The log includes the issue found in the ward and the action taken to amend that issue. It also includes the department taking the lead on this action. The wards in mention are Bluebell, Harvest, Sunrise and Harvest. During the visit in October 2016, Healthwatch members observed the delivery and presentation of the midday meal, the help available to those patients who needed assistance with feeding and how patients with varying needs coped with their meals. The team comprised of seven Healthwatch members, who visited individual wards in pairs or threes. Following that visit, members of Healthwatch Havering met senior staff from the hospital and its catering contractor to discuss various issues, emerging from both the Enter & View visit and earlier patient reports.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.