Enter and view: Meadowview Care Home, Warrington

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Summary of report content

Healthwatch Warrington conducted an Enter and View on Meadowview Care Home, a residential care home in Warrington which caters for up to 41 residents, aiming to create a safe, caring environment for residents to enjoy their lives to the fullest extent possible, whilst benefitting from high standards of professional care. The care home also provides specialist EMI care and specifically focuses on providing dementia friendly surroundings. The visit was conducted on 29th September 2017. The report covers the décor and facilities, the activities on offer, food and refreshments, cleanliness and medication management, administration and admission, staffing and staff training, smoking, privacy and dignity and encouraging positive and respectful attitudes. Overall, Healthwatch Warrington felt that the home had a friendly atmosphere. The report includes 3 recommendations about visibility and accessibility, refurbishment and publicize their experience with the electronic prescribing system. It also includes a response from the provider which indicated that the recommendations have been taken on board and will be implemented.

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General details

Report title 
Enter and view: Meadowview Care Home, Warrington
Local Healthwatch 
Healthwatch Warrington
Date of publication 
Wednesday, 22 November, 2017
Date evidence capture began 
Friday, 29 September, 2017
Date evidence capture finished 
Friday, 29 September, 2017
Type of report 
Enter and view
Key themes 
Building and facilities
Car parking access
Cleanliness hygiene and infection control
Communication between staff and patients
Food and nutrition
Health and safety
Quality of care
Quality of catering
Quality of staffing
Staff attitudes
Staff levels
Staff training
Other information of note about this report 
Meaningful Activities
Activity Coordinator
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Social care services 
Residential care home
Respite care

Details about conditions and diseases

Types of disabilities 
Long term condition
Types of long term conditions 
Alzheimer’s disease or dementia

Details of people who shared their views

Number of people who shared their views 
Not Known
Age group 
All people 18 and over
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.