Summary of report contentHealthwatch Lancashire conducted an Enter and View on Lytham Court Care Home in Lytham St Annes, Lancashire, a privately owned nursing home catering for residents who are affected by Dementia. The visit was conducted on 9th May 2017 and was an announced visit which was arranged as part of Healthwatch Lancashire's Enter and View schedule where 1 resident, 2 members of staff and six relatives were asked for their views. A further observational visit was undertaken on 1st June 2017 to capture a more in-depth account of staff/resident interaction. Observation by the enter and view representatives reported that: The home received a positive review in each area that it was observed with the rating being based on that the home would be chose for a loved one. When the resident was asked for their comments, they provided comments which the majority was positive about environment, activities, care and food. At the end of the report, there was a response from the provider which said “some minor changes were requested by the provider and these have been incorporated into the final report”.
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Enter and view: Lytham Court Care Home
Date of publication
Thursday, 1 June, 2017
Date evidence capture began
Tuesday, 9 May, 2017
Date evidence capture finished
Thursday, 1 June, 2017
Type of report
Enter and view
Building and facilities
Car parking access
Communication between staff and patients
Food and nutrition
Quality of care
Quality of catering
Quality of regulation
Quality of staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of long term conditions
Alzheimer’s disease or dementia
Number of people who shared their views
All people 18 and over
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes but provider disagrees
Is there evidence of impact in the report?
Is there evidence of impact external to the report?