Enter and view: Lynwood Lodge residential care home, Sale

Download (PDF 869KB)

Summary of report content

Trafford conducted an Enter and View on Lynwood Lodge, a privately owned residential care home with 24 places, on 13th July 2017. This Enter and View visit is taking place as part of a three-year programme of visits to every nursing and residential home in Trafford which has publicly funded residents. Observation by the Enter and View representatives reported that: • 95% of residents at the Home live with various degrees of dementia. • All residents listened to spoke of their satisfaction at living at the Home. • Relatives spoke to on the day of the visit complimented the care delivered by staff at the Home. • The Home is welcoming and well-staffed. • Staff are clearly happy at Lynwood Lodge and this permeates the atmosphere providing very good responsive interactions with the residents. • They found the Home to be very well managed. • The Home has an open-door policy and visitors were present during our morning session. There is a signing-in book for visitors on arrival at the Home. The following recommendations were made: • They felt that the creation of a ‘passport’ for each resident’s eyesight requirements and a photograph of the spectacles the individual has purchased is good practice. • Adoption of the best practice initiatives (see report)

Would you like to look at:

General details

Report title 
Enter and view: Lynwood Lodge residential care home, Sale
Local Healthwatch 
Healthwatch Trafford
Date of publication 
Friday, 22 September, 2017
Date evidence capture began 
Thursday, 13 July, 2017
Date evidence capture finished 
Thursday, 13 July, 2017
Type of report 
Enter and view
Key themes 
Access
Administration
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Complaints procedure
Cost of services
Decor
Food and nutrition
Health and safety
Holistic support
Quality of care
Service delivery organisation and staffing
Staff attitudes
Other information of note about this report 
Meaningful Activities
Activity Coordinator
Good Practice
Healthwatch reference number 
Rep-1649

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Observation
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Social care services 
Residential care home

Details of people who shared their views

Age group 
Not known
Gender 
All
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Care / support workers
Service manager
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.