Summary of report contentTrafford conducted an Enter and View on Lynwood Lodge, a privately owned residential care home with 24 places, on 13th July 2017. This Enter and View visit is taking place as part of a three-year programme of visits to every nursing and residential home in Trafford which has publicly funded residents. Observation by the Enter and View representatives reported that: • 95% of residents at the Home live with various degrees of dementia. • All residents listened to spoke of their satisfaction at living at the Home. • Relatives spoke to on the day of the visit complimented the care delivered by staff at the Home. • The Home is welcoming and well-staffed. • Staff are clearly happy at Lynwood Lodge and this permeates the atmosphere providing very good responsive interactions with the residents. • They found the Home to be very well managed. • The Home has an open-door policy and visitors were present during our morning session. There is a signing-in book for visitors on arrival at the Home. The following recommendations were made: • They felt that the creation of a ‘passport’ for each resident’s eyesight requirements and a photograph of the spectacles the individual has purchased is good practice. • Adoption of the best practice initiatives (see report)
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Enter and view: Lynwood Lodge residential care home, Sale
Date of publication
Friday, 22 September, 2017
Date evidence capture began
Thursday, 13 July, 2017
Date evidence capture finished
Thursday, 13 July, 2017
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Cost of services
Food and nutrition
Health and safety
Quality of care
Service delivery organisation and staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?