Enter and view: Lyme Green Hall Care Home, Cheshire East

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Summary of report content

Healthwatch Cheshire conducted an Enter and View on Lyme Green Hall Care Home in Macclesfield, Cheshire, a care home which provides residential, respite and day care for up to 56 residents. The visit was conducted on 5th July 2017 and was part of Healthwatch Cheshire’s enter and view schedule. Observation by the enter and view representatives reported that: The residents had mixed comments about the care home, the general comments being positive while the residents feeling that there were not enough activities, few relative visits and even though “the staff are wonderful – really good and patient”, the home requires more staff. Recommendations were made by the enter and view team and placed in the report, however, the provider of the service did not give any feedback.

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General details

Report title 
Enter and view: Lyme Green Hall Care Home, Cheshire East
Local Healthwatch 
Healthwatch Cheshire East
Date of publication 
Wednesday, 5 July, 2017
Date evidence capture began 
Wednesday, 5 July, 2017
Date evidence capture finished 
Wednesday, 5 July, 2017
Type of report 
Enter and view
Key themes 
Building and facilities
Communication between staff and patients
Food and nutrition
Quality of care
Quality of catering
Quality of staffing
Staff attitudes
Staff levels
Other information of note about this report 
Meaningful Activities
Activity Coordinator
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Secondary care services 
Care of the elderly
Social care services 
Residential care home

Details of people who shared their views

Number of people who shared their views 
Not Known
Age group 
All people 18 and over
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.