Summary of report contentHealthwatch South Gloucestershire produced this Enter and View report to reflect on two visits conducted to Little Croft Care Home in Bristol on the 10th and 14th February 2015. 7 representatives took part in the visits over the two visits. Overall, Little Croft Care Home was found to be delivering a satisfactory standard of care with dedicated and caring members of staff and there is a lot that the Home offers that could be commended. The following commendations were made by the representatives: The home-cooked meals looked appetising, were well prepared and well served. Members of staff were observed being caring and considerate with residents. Good attention was paid to residents’ hydration needs. The home felt warm and welcoming and all staff were friendly and helpful. The majority of residents appeared to be relaxed and happy The residents expressed satisfaction with how they were looked after and in some cases, they were delighted with their care. Likewise, relatives were mainly satisfied and appreciative of the care their family members were receiving. However, there are some areas and issues which Healthwatch representatives felt could be given more attention. These included: - Providing a greater and more diverse range of activities, including outdoor activities, and especially those suitable for male residents - Improving the information on noticeboards for residents - Offering more choice of main courses at lunchtime It was suggested that Little Croft Care Home undertake a self-audit to check that the home is dementia friendly, using the tool developed by The King’s Fund; “Is your care home dementia friendly?” (The King’s Fund 2014).
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Enter and view: Little Croft Care Home, Bristol
Healthwatch South Gloucestershire
Date of publication
Sunday, 1 March, 2015
Date evidence capture began
Saturday, 14 February, 2015
Date evidence capture finished
Saturday, 14 February, 2015
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Food and nutrition
Health and safety
Lifestyle and wellbeing
Quality of care
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?