Summary of report contentHealthwatch South Gloucestershire conducted an enter and view visit on Little Croft, a privately run care home in Bristol, which provides care and accommodation for 41 residents. The visit was arranged as part of an ongoing programme of work being implemented by Healthwatch South Gloucestershire to understand the quality of residents’ care experience within local care homes. This is a revisit in January 2017, with the purpose of finding out if any changes recommended in light of the findings from an Enter and View in February 2015 had been made. The conclusions of the Enter and View representatives included: - There is evidence of improvement with activities since the previous visit, catering for both male and female residents. - Staff and particularly the chef is aware of residents individual likes and dislikes and cater as required. - Little Croft have received visits from the Dementia team to help staff awareness of dementia issues. Healthwatch South Gloucestershire made no recommendations in the report: They did however conclude that "Overall the home had made huge improvements since the first visit. The home has been redecorated, giving a brighter cleaner appearance. The manager is enthusiastic and keen to comply with suggestions, looking for ways to improve signage within her budgetary constraints." The report does not include a response from the provider.
Would you like to look at:
Enter and view: Little Croft Care Home
Healthwatch South Gloucestershire
Date evidence capture began
Monday, 16 January, 2017
Date evidence capture finished
Monday, 16 January, 2017
Type of report
Enter and view
Building and facilities
Food and nutrition
Lifestyle and wellbeing
Quality of care
Quality of catering
Quality of staffing
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible Impact (cost related)