Enter and View: Links Lodge, Blackpool

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Summary of report content

Links Lodge is a residential care home in Blackpool which specialises in supporting adults with complex needs such as physical and learning disabilities, sensory impairments and dementia with the home having capacity for up to 10 people. The visit was arranged as part of Healthwatch Blackpool’s enter and view schedule and was conducted on 29th July 2016. Observation by the enter and view representatives reported that: The residential care home provide good practice in a number of areas such as good use of technology to record information, a wide range of variety where activities are concerned, innovative training offered to staff to make them aware of the life of residents along with extensive end of life care planning. No recommendations were reported with the service manager stating that they were pleased with the very positive comments and that they had not requested to make any changes to the report.

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General details

Report title 
Enter and View: Links Lodge, Blackpool
Local Healthwatch 
Healthwatch Blackpool
Date of publication 
Friday, 29 July, 2016
Date evidence capture began 
Friday, 29 July, 2016
Date evidence capture finished 
Friday, 29 July, 2016
Type of report 
Enter and view
Key themes 
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Food and nutrition
Health and safety
Quality of care
Quality of catering
Quality of staffing
Staff attitudes
Staff levels
Other information of note about this report 
Meaningful Activities
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 
Care of the elderly
Social care services 
Residential care home
Community services 
Community based services for people with a learning disability
Continuing care

Details about conditions and diseases

Types of disabilities 
Learning or understanding or concentrating
Long term condition
Types of long term conditions 
Alzheimer’s disease or dementia
Another long-term condition
Learning disability

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.