Summary of report content
Healthwatch Wirral conducted an announced Enter and View visit to Lighthouse Lodge in April 2019. Lighthouse Lodge provides residential and nursing care for up to 80 people.
Healthwatch Wirral were informed that care plans are person centred and reflect people’s needs and wishes. The Manager reported that staffing levels are adequate to provide safe care to the 26 people currently residing in the home. Snacks and drinks are available throughout the day and family and friends are welcome to join residents for meals by prior arrangement. Lighthouse Lodge has a good relationship with visiting professionals who provide a range of services for the benefit of the residents. It was reported that Lighthouse Lodge organises its own activity groups in the care home such as knitting, dancing, painting and exercises. The home was large, bright and clean and during the visit staff throughout the home were observed treating residents with dignity and respect.
A number of minor recommendations were made in the report.