Enter and view: Leeds Teaching Hospital Trust; Abdominal Medicine and Surgery CSU provider response

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Summary of report content

Healthwatch Leeds have published the Service Provider response to their Enter and View Visit to the Leeds Teaching Hospital Abdominal Medicine and Surgery CSU. The very positive response provides dates by which each action will be completed including the establishment of a Discharge Coordinator across the Abdominal Medicine Surgery service. There will be one discharge coordinator for every two wards to assist the ward staff with discharge planning and communication of discharge with the patients and family.

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General details

Report title 
Enter and view: Leeds Teaching Hospital Trust; Abdominal Medicine and Surgery CSU provider response
Local Healthwatch 
Healthwatch Leeds
Date of publication 
Tuesday, 19 June, 2018
Date evidence capture began 
Tuesday, 19 June, 2018
Date evidence capture finished 
Tuesday, 19 June, 2018
Type of report 
Enter and view
Key themes 
Communication between staff and patients
Discharge
Health and safety
Healthwatch reference number 
Rep-6960

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not applicable
Primary research method used 
Observation
How was the information collected? 
Correspondence
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Secondary care services 
Acute services with overnight beds

Details about conditions and diseases

Conditions or diseases 
Digestive tract conditions
Types of disabilities 
N/A
What type of pregnancy or maternity themes are included in the report 
N/A

Details of people who shared their views

Number of people who shared their views 
0
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Implied Impact
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.