Enter and view: K Lodge, Higham Ferrers

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Summary of report content

K Lodge cares for up to 40 residents. Most residents were mobile although some were confined to a bed, and a number had dementia. The residents congregated in the lounge area and this was where they could have their meals and take part in any organised activities. There was a good range of activities. Meals were cooked on site and most residents said that the food was good, and that they had what they wanted to drink. The residents Healthwatch spoke to were not concerned about dental hygiene but access to a dentist is difficult for both them and the home.

The key finding and recommendation from the research is that the home endeavours to register the residents with a local dental practice and that individual residents who are unable to leave the home to visit a dentist are referred to the Northamptonshire Healthcare NHS Foundation Trust (NHFT) Salaried Primary Care Dental Service. Healthwatch also recommends that the home investigates training for staff and information on the importance of oral care for residents.

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General details

Report title 
Enter and view: K Lodge, Higham Ferrers
Local Healthwatch 
Healthwatch Northamptonshire
Date of publication 
Wednesday, 5 February, 2020
Date evidence capture began 
Monday, 21 January, 2019
Date evidence capture finished 
Monday, 21 January, 2019
Type of report 
Enter and view
Key themes 
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Lifestyle and wellbeing
Quality of care
Quality of catering
Staff training
Other information of note about this report 
Meaningful Activities
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Unstructured Interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
Social care services 
Residential care home

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.