Summary of report content
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Enter and View: John Radcliffe Hospital Urgent Care Centre
Date of publication
Wednesday, 12 February, 2020
Date evidence capture began
Saturday, 5 January, 2019
Date evidence capture finished
Friday, 18 January, 2019
Type of report
Enter and view
Communication between staff and patients
Quality of care
Quality of staffing
Service delivery organisation and staffing
Waiting time to be seen once arrived at appointment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Urgent and emergency care services
Urgent care services
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Mixed / multiple ethnic groups
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible impact (not cost related)