Enter and view: Holyrood House

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Summary of report content

Healthwatch East Riding of Yorkshire conducted an Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs. Healthwatch East Riding of Yorkshire visited Holyrood House, on 18/03/2015. Holyrood House is a former large family home in a garden close to the centre of Hedon, converted many years ago into an old people’s home. There is no parking provision. Healthwatch East Riding of Yorkshire visited most areas of the home including the lounge, library, dining room, kitchen, bedrooms and bathrooms. There are 19 single rooms and 5 are shared, 17 rooms have an en suite toilet and hand basin. In addition there are 2 bathrooms, 1 shower and 5 toilets. Bedrooms are on two floors. At the time of the visit there were 23 residents. The summary of findings highlighted despite this being a rather curtailed visit we believe that Holyrood House provides a high standard of personal care to its residents. The environment is homely and will benefit from the upgrading programme now under way. Healthwatch East Riding of Yorkshire made no recommendations.

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General details

Report title 
Enter and view: Holyrood House
Local Healthwatch 
Healthwatch East Riding of Yorkshire
Date of publication 
Wednesday, 18 March, 2015
Date evidence capture began 
Wednesday, 18 March, 2015
Date evidence capture finished 
Wednesday, 18 March, 2015
Type of report 
Enter and view
Key themes 
Building and facilities
Car parking access
Cleanliness hygiene and infection control
Quality of care
Quality of staffing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
Structured interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Social care services 
Nursing care home
Residential care home

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Not known
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.